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  • Please also note that while we accept email correspondence at any time, we can only respond to inquiries within our business hours.
  • [Business hours] 0900 – 1700 Japan time (excluding Saturdays, Sundays and Public Holidays)
    *Please note that we will respond to emails received during Saturdays, Sundays or Public Holidays on the following working day.
  • Moreover, please also note that responses may be delayed when we are handling numerous inquiries, due to the contents of inquiries received and/or various other circumstances. Thank you very much for your understanding.

Inquiry